Policies

Privacy Policy

Lane County Consulting, LLC. collects names, addresses, phone numbers, login credentials, credit card information, and email addresses for purposes of identification, billing, correspondence, and for website access.

 

Lane County Consulting, LLC. never sells or distributes any of your information to anyone, at any time, or for any reason.

 

When work is completed, we will send an invoice to the Client’s email or mailing address, according to the Client’s preference.

Payment Policy

For all internet and website work, an estimate will be generated.  Client will be expected to pay the greater of:  50% of the estimate, OR a retainer fee of $100.00 before work begins.

 

The entire balance is due no later than 30 days from the invoice date.

 

Open invoices will not be allowed to exceed $250.00.  Payment in full will be required before any more services are provided.

 

If payment is more than 30 days past due, a $15.00 late charge will be added once per month thereafter, until paid in full.

 

Lane County Consulting, LLC. reserves the right to remove any websites and/or services from viewing on the Internet, to include email access, if payments are not made.  If web services are suspended, a $100.00 re-activation fee will be added to any outstanding balance before services are restored.

 

In case collection proves necessary, the Client agrees to pay all fees (including all attorney’s fees and court costs) incurred by that process.

Revisions Policy

For all web pages and graphics, there is a maximum of 5 revisions allowed.  A revision could mean changing an entire web page or changing only one thing.  A revision is simply one change or set of changes.  The number of “changes” is limited to 5 revisions per web page or graphic.

Refund Policy

100% Refund – This is only available if requested in writing from the Client within the first 15 calendar days from the date of order.

 

Refund Restrictions

Refund not applicable for postponed and cancelled projects.

Refund not applicable for any delays out of our control.

Refund not applicable once website is completed.

 

 


Lane County Consulting, LLC. reserves the right to change these terms and conditions at any time without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately.